TDHS Waives Interview Step

Tennessee Department of Human Services is waiving the interview requirement for many individuals seeking benefits during the COVID-19 pandemic.

The Tennessee Department of Human Services (TDHS) has received approval from the USDA Food and Nutrition Service to temporarily waive one step in the process for individuals receiving Supplemental Nutrition Assistance Program (SNAP) or Temporary Assistance to Needy Families (TANF) benefits.

During the months of July and August, new customers filing initial applications and existing recipients filing recertifications no longer need to do an interview if their identity has been verified and all other mandatory verifications have been completed. This waiver includes customers who have interviews scheduled.

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